Need assistance with BitProfit? No worries - our support team is here to help. Feel free to reach out to us via email or phone, whichever is more convenient for you.

Please keep in mind that our support team is primarily focused on providing technical and general assistance for BitProfit, including inquiries related to our BitProfit Edge Pro build-it version.

If you have any questions regarding your trading activities, we kindly ask that you direct them to one of our execution brokers. If you haven't yet established an account with one of our endorsed brokers, please let us know, and we will facilitate direct communication with them.

Our team is available to assist you from Monday to Friday, 9:00 am to 6:00 pm, UTC+8. Whether you need technical support or want to gain a better understanding of our trading system, our team is committed to helping you maximize your BitProfit experience.